UK Sales
If you need assistance please ring on 0161 2658950 (lines manned during normal UK office hours only) our helpline team will quickly give you the appropriate information regarding item, payment and shipping.
Or email: info@oakleyantiques.co.uk
Please include your location and telephone number.
We look forward to being of service.
International Sales
Oakley Antiques are able to ship goods worldwide and welcomes all overseas enquiries.
Phone +44161 2658950 (lines manned during normal UK office hours only)
Or email: info@oakleyantiques.co.uk
Please provide a shipping destination to enable us to offer a realistic guide to the cost and feasibility of shipping products to you directly.
Order Cancellation and Returns Policy & Procedure
You have the right to cancel your order and return purchased items subject to the following conditions and procedures:
You may cancel your order at any time before the products are dispatched, without charge. A full refund will be given if you have already paid.
Once the products have been despatched to you, you may, up to seven working days from the date delivery to you took place, return to us any undamaged item for a full refund.
In order to return an item on this basis you must contact us on 0161 2658950 / +44161 2658950 or email: returns@oakleyantiques.co.uk and quote our invoice number (or Order ID). You will then be given a Return Authorisation Number (RAN). This number must be visibly shown on the parcel to be returned. Items that are returned to us unannounced or without our RAN displayed may be rejected and no refund may be given.
Returned items must reach us in stock condition, i.e. unmarked and undamaged. If a returned item reaches us outside the seven day return period or if the item reaches us marked or damaged, we may reject it and no refund may be given.
The return of an item (including the associated costs and risk of damage during transport) is your responsibility. Items must be returned to the address shown as the Return Address below unless otherwise instructed at the time of RAN issue.
Return Address:
Oakley Antiques
2 Oakley Road
Rawtenstall
Lancashire
BB4 6RB
UK
Returns are accepted only on normal working days between 9am and 5pm.
